JK Samadhan APK एंड्रॉइड के लिए मुफ्त डाउनलोड करें

Filing a complaint with the authorities is often a long and tedious process. Many citizens find it difficult to express their concerns, be it issues with infrastructure, public services or inefficiencies in the administration. Long queues, unclear procedures and endless waits for a response make handling complaints a frustrating experience. JK Samadhan APK is designed to change things.

This mobile application provides a streamlined, efficient and transparent way for the people of Jammu and Kashmir to register their complaints instantly. By digitizing the process, bureaucratic hurdles are removed, and it is ensured that each complaint is routed to the appropriate department for speedy resolution. With the help of this app, users can register their complaints, track their status and get real-time updates. This allows the administration to meet the needs of the public better.

What is JK Samadhan APK?

Srinagar, July 23: Lieutenant Governor Shri Manoj Sinha inaugurated ‘JK Samadhan APK’, an integrated complaint monitoring and redressal system of the Complaints Department in Srinagar.

In his speech, the Lieutenant Governor congratulated the Appellate Authority, Information Technology Authority, Central Administrative Reforms and Appellate Authority, Ministry of Electronics and Information Technology and Bhaskaracharya Institute of Space Applications and Geoinformatics for this initiative.

Dedicating 'JK Samadhan' to the people, the Lieutenant Governor said that the integrated grievance redressal and monitoring system launched today reflects the commitment of the Union Territory administration towards good governance.

"Every vote counts for the government." We have created a system that works for all without discrimination. The Lieutenant Governor said that JK Samadhan will create a transparent, inclusive, responsive, accessible and accountable administration to make the lives of citizens easier and empower them. He said this would improve governance through better monitoring and analysis capabilities, eliminate anonymous complaints from the system and build greater trust between citizens and the administration.

Considering that ease and speed are the two most important factors: ease of filing a complaint and speed of resolution of the complaint; the Lieutenant Governor said that the new system will provide a user-friendly interface to the citizens and aims to resolve the complaints within a stipulated time frame by clearly defining the responsibilities of the district officials.

Citizens can submit complaints through the call centre, online and through the JK Samadhan mobile App. He said the JK Samadhan APK Mod web portal and mobile app launched today are multilingual, and citizens can submit their complaints in English, Hindi and Urdu. The Lieutenant Governor said the state-of-the-art grievance redressal system will ensure effective and timely resolution of citizens' complaints.

He said tracking complaints in GIS using heat maps will help address systemic issues in specific areas and automate the complaints flow to the concerned department officials. Speaking on the occasion, the Lieutenant Governor highlighted the remarkable efforts made by the Union Territory administration to establish a transparent, accountable, citizen-centric and corruption-free administration under the leadership of Hon'ble Prime Minister Shri Narendra Modi.

What are the Features of JK Samadhan APK?

Intuitive User Interface: The app has an intuitive design that ensures easy navigation even for new users. JK Samadhan APK improves accessibility for all citizens.

Easy Registration Process: Start the easy registration process. Citizens can instantly create accounts that provide them with a private space to monitor and register complaints.

Efficient Complaint Filing: After registration, users can easily log in and submit their complaints through a simple and guided process. The app seeks essential information from users to ensure their concerns are correctly conveyed to the appropriate authorities.

Complaint Tracking: Users can track the progress of their complaints, thereby increasing transparency and accountability in the redressal process.

Additional Features:

• JK Samadhan APK underlines the commitment of the Union Territory Administration towards good governance.
• The new system will establish transparent, inclusive, responsive, simple and accountable governance to improve living conditions and empower citizens.
• A state-of-the-art grievance management system ensures citizen grievances are redressed efficiently and promptly.
• JK Samadhan’ web portal and mobile app are multilingual; citizens can submit their grievances in English, Hindi and Urdu.
• Citizens can submit grievances through the call centre, online or through the mobile app ‘JK Samadhan’.
• Tracking grievances through GIS using heatmaps to address systemic issues in specific areas and automatically routing grievances to the appropriate officer of the ministry.

How to Register and File a Complaint?

Download and install: This app is available on the official app store for Android devices. Installation requires minimal storage space and a stable internet connection.

Create an account: Users must register with basic personal information such as name and contact details. This allows them to track complaints about their registered profile.

Sign in and submit a complaint: After signing in, users can select the appropriate category, enter the details of their issue, and attach supporting documents if required.

Tracking status: Each claim receives a unique tracking ID after submission. Users can see real-time updates and responses from administrators and receive progress notifications.

Common problems that can be solved with JK Samadhan APK:

Many public issues require direct intervention by government officials. The platform makes it easy for citizens to report and resolve these problems, making it easier for them to hold officials accountable.

Infrastructure problems: Complaints about road conditions, power outages, and water supply disruptions can be registered so that timely action can be taken.

Inefficiencies in public services - Health, sanitation and education issues can be addressed immediately.

Administrative delays - Complaints regarding slow processing of official documents, permits or approvals can be addressed through appropriate channels.

Law and order issues: Reports of security issues, civil violations and administrative complaints can be forwarded to the concerned departments.

Conclusion

This app represents a shift towards more accountable governance for the people of Jammu and Kashmir. JK Samadhan APK removes common hurdles in the grievance process and enables residents to report issues, track progress and seek solutions without unnecessary delays.

This tool will enable citizens to be more active in improving public services while ensuring their concerns are heard. With its streamlined access, secure grievance redressal and real-time monitoring, this platform provides a reliable solution for modern administration.

• Bug Resolved.
• User-Friendly Interface.
• Speed Boosted.